Guardian Plus

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Buying guideFree guide10 sectionsPDF + web

Ten questions to ask every RMM and PSA vendor

Comparison charts are written by whoever wins them. These are the questions that actually separate the products in this category, with what a good answer sounds like and our own answers, including where ours is a no.

What stops the AI doing something destructiveLive device list or overnight syncWhat it costs to leaveBring it to every call on your shortlist

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What is inside

  1. 1. When your AI takes an action, what stops it doing something destructive?
  2. 2. Which AI vendor are you sending my data to?
  3. 3. Can a technician connect to a machine without being shown its password?
  4. 4. Is the device list in your service desk live, or synced overnight?
  5. 5. What inbound firewall rules does the agent need?
  6. 6. What exactly is in your audit trail, and can it be edited?
  7. 7. Is my data in a shared instance?
  8. 8. Can I generate my recurring agreement invoices automatically?
  9. 9. What does it cost to move off you?
  10. 10. Is there a bulk importer for my documentation?

Who wrote it

Jared DeGraffenried, Guardian Plus. The guide says what the product does and does not do — including the limits: not SOC 2 certified, encryption that is not zero-knowledge, no bulk documentation importer yet.

Read it without the form

The same content is on this site: /guides/ten-questions. The form gets you the PDF and the follow-up notes.

Before you type your email

What arrives, and when?
The PDF and a link to the web version within a minute, then five short notes from Jared over about two weeks — the sharpest proof behind this guide, the objection its readers usually have, the two-minute Stack Seams Score, one more guide that fits your role, and one honest note on when Guardian Plus is not your answer. One click stops them.
Who is this written for?
The MSP owner or service manager about to talk to two or three vendors, and the internal IT lead who has to justify the choice to someone who will not attend the demo.
Is it a sales document?
No. Every claim in it is on this site or in the product documentation, and where our own answer is a no, the guide says so. Comparison charts are written by whoever wins them; this is the list of questions instead.

We send the guide and a short series of follow-ups from Jared at Guardian Plus. Unsubscribe with one click. Guardian Plus is a product of AI Vector LLC, Provo, UT 84606.

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