Monitoring, remote management, service desk and credentials in one system, with an AI that diagnoses and repairs across all of it. Approve every step, approve the plan once, or let it run — destructive actions always stop for a human.
No credit card. No feature tiers. Single-tenant, self-hosted or hosted by us.
Not synced overnight. Not matched on a hostname string and hoped for. Linked — so a technician holding a ticket can see the machine it came from, connect to it with the right credential, and check what the client is contracted for, without leaving the page or knowing a password. Change someone’s group once and their access changes in every module at the same moment.
Install it and it already knows: discovery builds the checks, each bound to an action that can repair it, and asks before it does. Browser terminal and remote desktop with no inbound ports. Monitor and manage →
A service desk that already knows: tickets routed on the check that actually failed, SLAs on real business hours, contracts that watch their renewals, time that bills itself. Run the business →
The password, the runbook and the machine in one place. Knowledge base, credential vault and document storage under one permission model and one audit trail. Remember everything →
Guardian Comms — team chat with the platform AI, private notes, and channels your alerts can post into — is included with any licence, at no extra cost.
Most teams buy automation and leave it off because they do not trust it. Guardian Plus shows you the plan, the risk of each step and the exact command before anything runs — and destructive commands stop for a human even on unattended mode.
Comparison charts are written by whoever wins them. Here is where our answer is a no, so you can rule us in or out before you book a call.
There is a workflow that collects SOC 2 control evidence from your estate. That is a tool for your audit, not a certification of ours.
Shared credentials must be decryptable server-side for injection, break-glass and recovery to work. Private items are protected by policy and audit, not cryptography.
Time-and-materials and project billing work today. Automated monthly agreement invoicing is on the roadmap — if it is the centre of your month-end, weigh it heavily.
Every place two of your tools meet is a seam: a copy-paste, a lookup, a reconciliation, a sync you hope is right. Ten yes/no questions; you get a score out of ten and your three most expensive seams worded as the minutes they cost a technician every day.
Written for the person who has to answer for the choice — read them on the site, or have the PDF and a few honest notes from Jared by email.
Including us. The questions a feature checkbox cannot answer, with what a good answer sounds like. Read it
How to place a management plane on a network that does not allow much — for the firewall team. Read it
The questions a questionnaire asks, in order, including the ones where our answer is a limitation. Read it
Flap damping, recovery bursts, silence detection, quiet hours — and a checklist to run against your own monitoring. Read it
The one that touches four systems. A 30-minute walkthrough on your own worst ticket — no slides unless you ask for them.